FAQ

Our minimum order requirement is $300 per project, which excludes shipping cost. We do not have minimum order quantities or MOQs.

Our minimum per project reflects the production amount required to initiate a custom packaging order. It reflects the base cost of manufacturing setup, material sourcing, and production preparation.

Since our packaging is custom designed and manufactured to each client’s specific needs, there is no standard flat price per box.

No, we are not a retail store, only a manufacturing facility.  We do not store or carry any boxes of any size on our inventory floor.  Every box order is designed and manufactured to each client’s specifications.

Custom manufacturing includes production setup costs such as:

• Structural box design
• Box layout design and preparation
• Press setup
• Die-cut tooling (if required)
• Assembly or gluing for certain box styles

These setup costs are distributed across your total quantity.

Smaller quantities = higher per-unit cost
Larger quantities = lower per-unit cost

For example, if we are producing 30 boxes, your per-box cost will be higher than if we are producing 300 or 1,000 boxes. This is a standard manufacturing principle.

We offer 3 print options:

• Outside print only
• Inside print only
• Outside and Inside print

The cost of outside print only and inside print only will cost about the same.  If you desire to print your box on both the outside and inside, the cost will increase because this incurs additional setup cost.

It depends. If the box you need designed requires us to create a custom dieline based on your product dimensions, you will incur a $150 packaging design fee.  This will be communicated before any work is started. This fee is non-refundable after any design work has begun.  This fee does not cover any production cost associated with your box order.

If you need graphic design services, this will incur additional cost. As the client, you are responsible for providing us print-ready artwork on the dieline template we provide you once you have agreed to the price estimate of your box design and payment has been received.

If you are unable to provide us with print-ready artwork, we can provide graphic design services after a consultation meeting is scheduled to discuss your design requirements. This fee will be determined based on the complexity of your artwork design needs. You will be required to pay this fee upfront after your graphic design agreement and price estimate has been signed.

Our standard lead time depends on multiple factors.  Our standard lead time is typically 5-7 business days. Our production time is typically 7-14 days.

Our standard lead time depends on multiple factors.  Our standard lead time is typically 5-7 business days. Our production time is typically 7-14 days.

Design & Refund Policy

Graphic design and packaging design fees cover time spent on consultation, research, concept development, and technical preparation. These fees are non-refundable once design work has begun.
If production has not commenced and a client chooses not to move forward after estimates are provided, only unused production deposits (if applicable) may be refunded.
Our goal is alignment from the beginning to ensure your investment is used efficiently and strategically.